Peter Merrett & The House of Wonderful

EMOTIONALLY CONNECTING
Peter’s devoted focus today as Australia's 2024 Keynote Speaker of the Year, is his audience. He instinctively follows what he learnt in hotels, and attentively serves a tailored and personalised experience that is inclusive, engaging and fun - to create a feeling and memory that lives on way past his events.

He treats every single moment on stage as a performance and is consistently focussed, to achieve positive emotional connection and reach deep into people’s hearts. Some have said Peter's style is a blend of Willy Wonka and Heston Blumenthal. He can certainly agree that these ‘characters’ fuel his imagination.

ENGAGING, MEMORABLE AND ENTERTAINING
Peter's message is a distillation of the real and unique insights learned and implemented over three decades. His lessons come with no theory, but reflections and inspiration gained from working with some of the best leaders and practitioners of humility in the world. Peter reveals through uncomplicated, refreshing and economical recipes, the benefits of transforming the heart of any organisation into one of greater workplace well-being, morale, motivation, imagination and appreciation.

PRACTICAL INSIGHTS
Peter removes the distraction of thinking that engaging workplaces and dazzling customer experiences require huge budgets, complicated systems, processes and the latest gadgetry that promise a new way of excellence. His philosophy is simple - to inspire joyful work environments where everybody is valued, appreciated, and recognised - and has fun. By placing Wonder at the heart of a workplace, employee turnover will be lower, customers will be happier, revenue increases, and profitability improves.

UNIQUE COLLABORATION
Additionally, Peter is proud to offer an incredibly unique speaking experience, in collaboration with his mentor and business partner Doug Lipp, former Head of Training for Disney University and author of Disney U. Peter and Doug regularly share the stage together and custom blend a deeply engaging message of Disney Magic and Wonder.

AUDIENCE REACTIONS
We call you ‘Memorable Mr Merrett!’. It’s 2 years since your keynote and we still talk about it today!
Tracy Flissar, General Manager, JLL America

This was the first standing ovation we have seen in my 10-year history of running the annual JLL America conference. A truly memorable show that touched everyone!!
Dan Pufunt, JLL President of US Property Management

Your message will forever change the way that I think about work. A must experience for any business who wants to increase employee and customer engagement!
Belinda Falzon, COO Kingpin, Australia

Wow! Peter, the energy with which you share your passion and knowledge reminds me of Walt Disney. You have fun ... while educating at the same time!
Doug Lipp, Author Disney U

I am incredibly glad you were born and that we got the opportunity to hear your wisdom about making the world more wonderful
Mark Dmytrowitz, Director Client Engagement, auction . com, Dallas

The feedback was off the charts! I would say Peter is one of the top five Customer Service speakers not just in Australia, but the world.
Dale Beaumont, Founder & CEO, Business Blueprint

Peter set the bar incredibly high and many attendees told me it was the best BOMA event they’ve been to in over 20 years
Jarrett Walters, COO, Hawaiian Building Maintenance

Truly the most unique and heart-warming standing ovation I have seen! Peter embodies the craftsmanship of wonderful both on and off the stage.
Sharmila Nahna, Chief of Relationships, Ovations International

You made me cry (in a good way!) I was moved by the inspirational approach you have to delivering exceptional service and the examples were great!
Kei Lee, Senior Marketing Director, System Partners, Australia

Peter’s closing keynote was my all-time favourite over my 10-years attending the SHFM conference. What a motivating and heart-warming message, and especially after such a challenging year.
Michael Franklin, Director, Conoco Philips

Peter's keynote performances are ideal as an opening or closing experience.
Lapel Mic.
The production incorporates music and connection to the conference room audio is appreciated.

Peter delivers highly tailored and custom-made:
Keynote presentations [opening and closing keynote a speciality]
Masterclasses/workshops (as required - 90 minutes to full day)
Leadership and Workplace Transformation Coaching
Undercover Wonder Mystery Shopping

Public Liability and Professional Indemnity Insurance